Frequently Asked Questions

Don't see your question below? Contact us and we’ll be happy to help!


If your order includes digital downloads, you will be able to download it immediately from the Order Confirmation page. You will also receive an email with a link to download the file, which you can keep for your records.

All printed posters are A1 in size (33.1 x 23.4 inches / 841 x 594 mm). Depending on whether you order the ‘rolled’ or the ‘folded’ version, your poster may or may not arrive folded to A4 (11.7 x 8.3 inches / 297 x 210 mm) for easy shipping. If you’d like to frame your poster, you can take it to a local framer or purchase a suitable frame online.

No they’re not, but they are printed on glossy paper, so they do appear slightly shiny.

No! All our products are Designed to be understood by anyone, of any age, and any ability. They’re practical guides that help you shortcut the learning process by giving you the information you need, nothing more. And they’re fully illustrated, so there’s no traditional musical notation involved. That’s why we call our products ‘Really Useful’!.

Unfortunately not at this time, but it’s definitely something we’re working on.

Yes, we offer bulk and wholesale pricing for our products. If you're interested in placing a bulk order or becoming a wholesale partner, please reach out to our dedicated team. We'll provide you with the information and pricing you need for larger quantities.

We accept a variety of payment methods, including major credit and debit cards such as Visa, Mastercard, American Express, as well as PayPal. Feel free to choose the payment option that suits you best during checkout.

You can easily get in touch with our customer support team by visiting our "Contact Us" page. There, you'll find our email address and a contact form. We're here to assist you with any questions or concerns you may have.

Shipping & Delivery

Once your order is dispatched you will receive a tracking number via email. You can then track your item here: More info can be found on our shipping page.

We ask you to wait up to 3 weeks if yours is an international order (outside of the U.K.) but if it has been longer than this, or you are worried for any reason in particular, just contact us using the form below.

Depending on whether you order the ‘rolled’ or the ‘folded’ version, your poster will either arrive folded to A4 (11.7 x 8.3 inches / 297 x 210 mm) or rolled in a cardboard mailing-tube. For more information, see our shipping page.

We ship to every country in the world. Shipping costs vary depending on where you are in the world, and what version of the poster you buy. For more information, see our shipping page.

It is possible (though unlikely) that you will be charged an Import Tax on your order if you are ordering from us outside of the UK or EU. This is a charge that is levied by your country's Government and as such you are responsible for paying it. For further information on Import Duty, refer to your local Customs Authority website, or contact us if you have any concerns.

A full breakdown of shipping times can be found on our shipping page. Items often arrive quicker than the stated times, but occasionally they take longer.

We already ship posters using the fastest services available to us. However, if you’d like to receive your poster quicker we’d suggest purchasing it from Amazon, as we hold stock in Amazon warehouses around the world.


We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return and exchange policy. Please review our Refund Policy for detailed information on how to initiate a return or exchange.